Humber/Ontario Real Estate Course 3 Exam Practice

Which statement correctly addresses Romano's concerns about cancelling her listing?

1. Salesperson Handal can advise her if she asks outside of an open house

2. Salesperson Handal must call ABC Realty Inc. on her behalf

3. Salesperson Handal has handled the situation properly

4. Salesperson Handal should encourage her to cancel

5. Salesperson Handal should discuss cancellation terms thoroughly

6. Salesperson Handal can reassign her listing to XYZ Realty Limited

The correct answer is: Salesperson Handal has handled the situation properly

The correct statement accurately reflects that Salesperson Handal has managed the situation appropriately. In real estate transactions, it’s important for salespersons to maintain professionalism and adhere to ethical guidelines. Handling concerns regarding a listing gracefully shows that the salesperson values the client's needs and is committed to providing quality service. In this context, addressing the client's concerns about cancellation means that Handal has likely listened to Romano's worries, provided relevant information, and taken steps to maintain a positive relationship. This is essential, as it demonstrates a commitment to understanding the client's perspective while also ensuring that any necessary actions are taken in compliance with proper procedures and regulations. The other statements fail to encapsulate the professionalism needed in this scenario. For instance, discussing cancellation terms is important, but the broad statement suggests a lack of understanding of the situation rather than validating Romano's concerns. Encouraging cancellation and reassignment of the listing might not necessarily respect Romano's intentions or needs. Overall, acknowledging that Handal has handled things appropriately emphasizes the importance of effective communication and proper management of real estate listings.