Humber/Ontario Real Estate Course 3 Exam Practice

Which of the following is NOT a duty owed by a real estate professional to a client under the REBBA Code of Ethics?

1. Maintain confidentiality of client information

2. Protect and promote the client's best interests

3. Maintain and safeguard the value of the listed property

4. Obtain informed, written consent for dual representation

The correct answer is: Maintain and safeguard the value of the listed property

The duty to maintain and safeguard the value of the listed property is not specifically enumerated as a duty owed by a real estate professional to a client under the REBBA Code of Ethics. While real estate professionals certainly work to enhance and protect the value of properties they are involved with, this obligation is more of a general expectation rather than a defined ethical duty established in the REBBA framework. On the other hand, the confidentiality of client information is a fundamental principle that ensures clients' personal and financial information is protected. Protecting and promoting the client's best interests is a core responsibility that underlines the fiduciary relationship between the agent and the client. Additionally, obtaining informed, written consent for dual representation is crucial in situations where a real estate professional represents both the buyer and seller, as it ensures transparency and ethical conduct in potentially conflicting situations. The distinction arises because while professionals are encouraged to maintain property value indirectly through their services, protecting and promoting a client's interests and managing confidentiality are more explicit obligations under the Code.